What Language DO Travel Agents and Tour Operators speak?
One reason for the increase in foreign travel may be the glamorous picture the tour operators’ and travel agents paint of their foreign resorts and tours. But the language that they use is notoriously exaggerated or not what you actually thought. Below is a guide to what the holiday brochures really mean. You might try going through some brochures to see how often these words or phrases occur.
We have also included other ‘flowery’ words used in travel.
| The Climate; | ||
| Scintillating Sun | Hot | |
| Sunsplashed | ||
| Sundrenched | ||
| The constantly smiling sun | ||
| Warm | Hot some of the time | |
| There is always a pleasant breeze from the sea | There is a strong sea wind | |
| Mild and pleasant | have a cardigan on standby | |
| Temperate | wear the cardigan all the time | |
| Tropical | wet and dry season only | |
| The Hotels; | ||
| Pleasantly furnished | Cheaply furnished | |
| Simply furnished | ||
| Old established | old | |
| Deluxe | expensive | |
| Stands in an elevated position | Uphill | |
| Catering especially for English customs | Serves fish and chips and tea | |
| Cosy bar , intimate bar | Small bar | |
| International holiday village with individual chalets | Holiday camp | |
| The hotel has a private beach and charges for deck chairs and umbrellas are very reasonable | Although the hotel has a private beach, there is a charge for deck chairs and umbrellas. | |
| Within walking distance | A cut lunch and a compass away from most places | |
| Only one block away | Our blocks are a mile long so you better be fit | |
| Just minutes from | If your car has a turbo booster you can get there quick | |
| If you have to go by bus allow half the day | ||
| American style breakfast | Cup of coffee and a doughnut | |
| Across the street from | (in the case of say Disneyland) located about 1 mile from the actual entrance but you can just see over the fence | |
| Boutique Hotel | Pricey Hotel with eccentric owner | |
| Moderately Priced | Well I can afford it on my $60,000 a year salary! | |
| The Resorts; | ||
| Possesses a permanent carnival atmosphere | Overcrowded | |
| Quaint | Old | |
| Rich in relics of bygone days | many old Buildings | |
| Miles of golden sand | Long Beach | |
| Pretty Beach | Small beach | |
| The shops are full of holiday souvenirs | The shop sell junk at high prices | |
| Internationally known resort | Exploited by every tour operator in the world | |
| Glorious holiday playground | Overdeveloped | |
| Unspoilt Quiet | primitive | |
| Bathing is possible from the rocks | There is no beach | |
| Breath taking scenery | 3000 metres above sea level | |
| The People; | ||
| Hospitable | Tourism is the main industry | |
| Friendly | The men will pinch the bottoms of lady tourists | |
| Proud | Unfriendly | |
| Frequent flier programs/Fly buy; | ||
| Free points | The person who accepts your card pays for your points | |
| Redeem free travel | Take what seats we want you to have when we want you to travel and not when you actually want them | |
| Coach Tours; | ||
| Most Meals included | Around 50% of all meals you’ll have to pay extra for. | |
| Free day | The prices here are so dear we thought we’d let you pay for it | |
| No extras | You’ll still have to tip the driver and guide | |
| Optional tours | The cost to do these things is so expensive we did not include it or you wouldn’t buy the product | |
| Many entries included | We’ve paid for the inexpensive entires, you pay the others | |
| Stylish travel bag and wallet | Thank god we don’t make clothes we’d go broke! | |
| Visit | Go into | |
| See | drive past at 100 kph or get a free look at the outside | |
| In General; | ||
| Economy class | Cattle Class | |
| Preferred tour operator | They pay the travel agent a bonus for selling you their product ahead of a similar product even if the other product is cheaper and identical. | |
| Cheapest (whatever) guaranteed | We’ll sell you this cheaper but we’ll charge the same or more for the rest of your needs | |
| Conditions apply | The terms will favour us but not you. | |
| Limited seats | While there are 300 seats on the plane we have only made 2 seats available at this price | |
| Price competitive | As expensive as the other guy | |
| Seasonal Surcharge | Lots of people want to book at this time so we charge more | |
| As the velvet and perfumed night falls, the sweet sound of romantic guitars will entice you to gay cafe’s and night clubs where the heady music continues til dawn, when the splendid sun rises once more to herald yet another cloudless and perfect day of blossom and gaiety. | As night falls you can dance til dawn to guitar music in night clubs and cafes |
If Airlines sold paint
(story recounted by AFTA General Manager Mike Hatton who attributed it to an American Colleague)
As happens to us all sooner or later the house needs repainting. One day a householder sets out to buy paint from his local paint store.
Little does the unsuspecting shopper realise that the airline has just bought the store and is running it strictly on airline pricing lines.
Here is how the conversation goes.
Customer:- How much is your paint?
Shopkeeper:- Well sir, that depends.
Customer:- Depends on what?
Shopkeeper:- On a lot of things actually.
Customer:- How about just giving me an average price?
Shopkeeper:- That’s too hard a question – the lowest price is $9.00 a litre and we have 150 different pries up to $200 per litre.
Customer:- What’s the difference in the paint?
Shopkeeper:- There isn’t any – it’s all the same paint.
Customer:- Then I’d like some of the $9 paint.
Shopkeeper:- Well, first I need to ask you a few questions. When do you intend to use it?
Customer:- I want to paint tomorrow on my day off.
Shopkeeper:- Sorry sir, the paint for tomorrow is the $200 paint.
Customer:- What? When would I have to paint in order to get the $9 paint?
Shopkeeper:- That would be in 3 weeks, but you’d also have to agree to start painting before Friday of that week and continue painting until at least Sunday.
Customer:- You’ve GOT to be kidding!
Shopkeeper:- Sir we do not kid around here> Of course I’ll have to check to see whether we’ve got any of that paint available before I can sell it to you.
Customer:- What do you mean “Check to see whether you can sell it to me”? You’ve got shelves full of the stuff, I can see it right there!!!
Shopkeeper:- Sir, just because you see it, doesn’t mean we have it! It may be the same paint but we only sell a certain number of litres on any given weekend. Oh and by the way the price has just gone up to $12.00
Customer:- What do you mean? You’re telling me the price just went up while we were talking?
Shopkeeper:- Yes sir. You see, we change the prices and the rules thousands of times a day, and since you haven’t actually walked out of the store with your paint yet, we’ve just decided to change. Unless you want something to happen again, I would suggest you get on with your purchase. How many litres do you want?
Customer:- I don’ know exactly, maybe 20 litres. Make it 24 litres just to make sure I have enough.
Shopkeeper:- No Sir, you can’t do that. If you buy the paint and then do not use it you’ll be liable for penalties and possible confiscation of the paint you already have.
Customer:- I don’t believe it!?!?!?!
Shopkeeper:- That’s right. We can sell you enough paint to do your kitchen, bathroom, hall and front bedroom, but if you stop before the bedroom you are in violation of our tariffs.
Customer:- What does it matter to you whether I use all the paint? I’ve already paid for it!
Shopkeeper- Sit, there is no point in getting upset. That’s just the way it is. We make plans based on the idea that you’ll use all the paint and when you don’t, it just causes us all sorts of problems.
Customer:- That’s crazy. Is suppose something terrible will happen if I don’t keep painting until after Saturday night.
Shopkeeper:- You’re dead right.
Customer:- Well that does it! I’m going somewhere else to buy my paint.
Shopkeeper:- That won’t do you any good sir. We all have the same rules!
So why aren’t we up in arms about this nonsense
